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CUSTOMER CARE

JEWELRY CARE

Simple everyday care tips to help keep your NOVALISA 925 sterling silver and gold-plated silver jewelry looking beautiful for longer.

DAILY WEAR

925 sterling silver can handle normal everyday wear, including light sweat. After heavy sweating, gently wipe the jewelry with a soft, dry cloth.

AVOID DIRECT CONTACT

Keep jewelry away from perfume, lotion, hairspray, harsh cleaners, and other chemicals, which can dull the finish or damage the plating.

REMOVE BEFORE WATER

Take off your jewelry before swimming, showering, or heavy exercise. Prolonged exposure to water can affect the appearance, especially for gold-plated pieces.

PROPER STORAGE

When not wearing it, store your jewelry in the original NOVALISA pouch or box. Keep pieces dry and separate to help prevent scratches and tarnish.

GENTLE CLEANING

Use a soft, dry cloth to gently wipe your jewelry after wear to remove oils and keep it looking its best. Avoid abrasive materials, which can scratch the surface.

NEED HELP WITH YOUR JEWELRY?

If you have any questions or need personalized advice, our team is here to help.

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