10% OFF Your First Order — Use Code: WELCOME10

Lifetime Warranty

NOVALISA

Terms & Conditions

TERMS & CONDITIONS

Last updated: October 2026

These Terms & Conditions (“Terms”) govern your use of novalisa.shop and any purchases made through the website.

NOVALISA is an online jewelry brand operated by NOLIRA LTD. NOLIRA LTD operates novalisa.shop and is responsible for the sale of products and related customer services provided through the website.

In these Terms, “we,” “us,” and “our” refer to NOVALISA and its operator, NOLIRA LTD.

By using our website or placing an order with us, you agree to these Terms, together with any policies referenced on the website, including our Privacy Policy and Returns Policy.

We aim to keep these Terms clear and fair. Nothing in these Terms affects any rights you may have under applicable consumer law.

You may use our website only for lawful purposes.

You must not:

  • Misuse, interfere with, or attempt to gain unauthorized access to our website or systems
  • Upload malicious code, viruses, or harmful material
  • Use the website for fraud or unlawful activity
  • Infringe our intellectual property rights or the rights of others

We may restrict or suspend access where reasonably necessary to protect our customers, website, business, or legal rights.

We aim to describe and display our products as accurately as reasonably possible.

However, colors and appearance may vary slightly depending on your device, screen settings, lighting, photography, or other factors.

Product descriptions, specifications, availability, and other information may be updated from time to time.

If we discover a material error affecting a product you ordered, we will contact you and provide appropriate options.

Prices shown on our website may change from time to time.

The price applicable to your order will normally be the price shown at the time you place the order, subject to correction of obvious errors.

Products are subject to availability.

We may discontinue products or limit quantities where reasonably necessary.

After you place an order, you may receive an email confirming that we have received it.

We may be unable to accept or fulfill an order in certain circumstances, including:

  • A product becoming unavailable
  • Payment authorization issues
  • Incorrect pricing or product information
  • Suspected fraud or unauthorized activity
  • Shipping restrictions or legal requirements

If we cannot fulfill an order after payment has been taken, we will arrange an appropriate refund.

You are responsible for providing accurate billing, shipping, and contact information.

Payments may be processed through third-party payment service providers.

Available payment methods will be shown during checkout.

By submitting payment information, you confirm that you are authorized to use the selected payment method.

Payment providers may apply their own terms, privacy policies, security checks, and authorization procedures.

Shipping options, estimated delivery information, and any applicable shipping charges will be shown on our website or during checkout where available.

Estimated delivery dates are estimates unless expressly stated otherwise.

Delivery may occasionally be affected by circumstances outside our reasonable control, including carrier delays, customs processing, weather, or other disruptions.

Where tracking information is available, we may provide it by email or through your NOVALISA account.

If you experience a delivery problem, please contact us and we will reasonably assist you in resolving it.

Returns, exchanges, and refunds are governed by our Returns Policy.

Please review that policy before returning an item.

Nothing in our Returns Policy or these Terms limits any statutory rights you may have under applicable consumer law.

Certain NOVALISA products may be covered by our Lifetime Warranty, subject to the conditions and exclusions described on our website.

The warranty is intended to provide additional protection and does not replace any rights available to you under applicable law.

Normal wear, accidental damage, misuse, loss, and natural changes in appearance may not be covered unless expressly stated otherwise in the applicable warranty terms.

You may be able to create an account to manage orders, addresses, payment methods, or other information.

You are responsible for keeping your account credentials secure and for providing accurate and up-to-date information.

Please contact us promptly if you believe your account has been accessed without authorization.

From time to time, we may offer promotional codes, discounts, or special offers.

Unless otherwise stated:

  • Promotions cannot be exchanged for cash
  • Promotions may have expiry dates or eligibility requirements
  • Only one promotional code may apply to an order
  • Certain products or promotions may be excluded

We may cancel or correct a promotion where there is an obvious error, misuse, or fraud.

The content of this website, including text, images, graphics, branding, logos, product photography, designs, and other materials, is owned by or licensed to NOVALISA unless otherwise stated.

You may use the website for personal, non-commercial shopping purposes.

You may not reproduce, distribute, modify, sell, or commercially use our content without permission.

Our website may use or link to third-party services, including payment providers, shipping carriers, analytics providers, or other platforms.

These services may operate under their own terms and privacy policies.

We are not responsible for third-party websites or services that we do not control, although this does not affect any responsibility we have to you under applicable law.

We make reasonable efforts to keep our website accurate and available.

From time to time, information may contain errors or omissions relating to products, prices, promotions, availability, shipping, or other matters.

We may correct errors and update website content where reasonably necessary.

We may also update, suspend, or change parts of the website from time to time.

Nothing in these Terms excludes or limits liability where doing so would be unlawful.

In particular, nothing in these Terms limits any mandatory consumer rights available to you under applicable law.

To the fullest extent permitted by law, NOVALISA will not be responsible for losses that:

  • Were not reasonably foreseeable when you placed your order or used the website
  • Were not caused by our breach of these Terms
  • Result from circumstances outside our reasonable control

If you use our website or products for business purposes, additional limitations may apply to the extent permitted by law.

Our handling of personal information is described in our Privacy Policy.

Please review the Privacy Policy for information about how we collect, use, and protect personal information.

We may update these Terms from time to time to reflect changes to our business, website, services, policies, or legal obligations.

The latest version will be published on this page together with the updated date.

Changes will not unfairly remove rights that have already arisen in relation to an existing order.

These Terms are governed by the laws of England and Wales, subject to any mandatory consumer protections that apply where you live.

If you are a consumer, you may also have rights under the laws of your country, state, or region that cannot lawfully be excluded by these Terms.

If you have questions about these Terms, an order, or your rights as a customer, please contact us:

NOVALISA
Operated by NOLIRA LTD
Email: Mindy191312619@gmail.com